Damaged But Delivered Merch

Thank you for your purchase of Damaged But Delivered Merch. We are grateful for your support of this message and the movement behind it.

All Sales Are Final

Due to the nature of this product and its mission-based pricing, all sales are final and non-refundable. We do not accept returns or offer refunds under any circumstances.

Just as this Merch speaks to the beauty of what’s been broken and redeemed, we stand on the value of every merch that is sold—even if it carries a wrinkle or mark along the way.

Damaged Copies

If your Merch arrives with significant damage that makes it unwearable (such as missing letters or severe printing errors), please contact us within 7 days of delivery. We will evaluate your concern and, if applicable, send you a replacement copy at no additional charge.

To report a damaged copy:

• Email: [promediacentral@gmail.com]

• Subject Line: “Damaged But Delivered Merch – Replacement Request”

• Include: Order number, description of the damage, and clear photos.

We do not offer refunds for minor imperfections that do not impact the content.

We appreciate your understanding and your support of this ministry-minded project. Every purchase helps further the message that even the damaged can still be delivered.

With gratitude,
Jermaine Nelson
Author & Designer, Damaged But Delivered Merch

Thank you for your order and support of Damaged But Delivered Merch by Jermaine Nelson. Below is our shipping policy to help you understand what to expect after placing your order.

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Please note: During periods of high demand or new releases, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following options:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• International Shipping: 7–21 business days (depending on location)

Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update.

Shipping Locations

We currently ship to:

• All 50 U.S. states

• U.S. territories and APO/FPO addresses

• Select international countries (see checkout for availability)

Incorrect or Undeliverable Addresses

Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect or incomplete address information. If an item is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.

Damaged or Lost Items

If your order arrives significantly damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery) so we can assist you. For damaged items, photos and order details are required for replacement consideration.